At nd99, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains what data we collect, why we need it, and how we protect it for your security.
How nd99 protects your personal data — clear, transparent, and uncompromising
All data transmitted between your device and nd99 servers is protected by SSL 256-bit encryption. This means your personal and financial information cannot be intercepted or read by any third party during transmission.
Nd99 has never and will never sell, rent, or transfer member personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you, not to us as a business asset.
Nd99 only collects data that is genuinely necessary to provide our services. We do not collect irrelevant information and consistently adhere to internationally recognized data minimization principles.
You have the right to know what data we hold about you and how it is used. nd99 provides access to this information upon member request and explains each type of data usage in this policy.
Nd99 member personal data is only accessible by staff with a legitimate operational need who have completed data protection training. All access to sensitive data is logged and monitored automatically.
You have the right to access, correct, request deletion of, or restrict the processing of your personal data. All such requests can be submitted to the nd99 support team and will be processed within the stipulated timeframe.
This nd99 Privacy Policy applies to all individuals who interact with the nd99 platform through nd99.org, the nd99 mobile app for Android and iOS, or any other official nd99 service channels.
It covers all data collection, storage, processing, and sharing activities carried out by nd99 in relation to:
This policy is to be read together with nd99 Terms and Conditions and Responsible Gaming Guidelines us.
Nd99 collects your personal data through various methods — directly from you during registration, automatically during platform use, and in certain cases, from trusted third-party sources.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, identity card image | Submitted by members during KYC |
| Contact | Phone number, email address | Submitted during registration |
| Financial | Bank account number, account holder name, deposit and withdrawal transaction records | Submitted for payment processing |
| Technical | IP address, device type, operating system, web browser, device identifier | Collected automatically during use |
| Behavior | Game records, betting history, session duration, favorite games | Auto-generated within the platform |
| Communication | Live chat records, email enquiries, user feedback | Submitted when contacting support |
Every use of member personal data by nd99 has a valid legal basis and a clear purpose. We do not process your data for any purpose other than those stated below:
Nd99 does not use your data for third-party targeted advertising or for automated decision-making that significantly affects you without human intervention.
Nd99 works with several third-party partners necessary to deliver our services. In all cases, data sharing is limited to what is strictly required, and third parties are bound by strict confidentiality agreements.
Third parties that may receive your limited data include:
Nd99 uses cookies and similar technologies to enhance your experience on our platform. The following types of cookies are used:
You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the nd99 platform.
Nd99 implements comprehensive technical and organizational security measures to protect member personal data from unauthorized access, loss, alteration, or unauthorized disclosure:
Data retention period: nd99 retains member personal data for as long as the account is active and for a minimum period of 5 years after account closure, in line with anti-money laundering legislation and applicable financial regulations. After this period, data will be securely deleted or anonymized.
As an nd99 member, you have the following rights regarding your personal data. All requests can be submitted to the nd99 support team and will be processed within 30 business days:
Requesting a copy of the personal data nd99 holds about you.
Requesting correction of inaccurate or incomplete data.
Requesting data deletion under certain circumstances permitted by law.
Objecting to data processing for specific purposes such as direct marketing.
Receiving your data in a structured, reusable format.
Requesting restriction of data processing under certain circumstances.
The nd99 platform is strictly for users aged 18 and above. nd99 does not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of an underage individual has been collected without our knowledge, we will take immediate steps to:
In some situations, your personal data may be transferred to or stored on servers located outside Malaysia — for example, when we use international-grade cloud infrastructure services.
When such transfers occur, nd99 ensures adequate protections are in place through:
Sensitive financial data is prioritised for storage on servers located in the Asia Pacific region to minimise latency and ensure compliance with local regulations.
If you have any questions, concerns, or wish to exercise your privacy rights, the nd99 team is ready to help. You can reach us via:
For formal privacy rights requests, please clearly state the type of request (access, correction, deletion, etc.) along with your account ID number to expedite processing.
Nd99 will respond to all privacy-related requests within 30 business days from the date of receipt. For complex requests, this period may be extended by up to 60 days with prior notice to you.
Other policies that form nd99's commitment to Malaysian users
Join over 500,000 members who have trusted nd99 with their personal data. Secure, integrated, and transparent — that's nd99.